This privacy policy describes how Radical Solutions (hereinafter "we", "us") collects and processes personal data through the website radicalsolutions.be. We respect the European General Data Protection Regulation (GDPR) and Belgian privacy legislation.
1. Data controller
Radical Solutions, based in Belgium. For any question you can reach us at office@radicalsolutions.be.
2. What data do we collect?
- Contact data (name, email, phone, company) that you submit via the contact form.
- Technical data (IP address, browser type, pages visited) via server logs and analytics.
- Marketing data (only with consent, via Google Ads / Google Analytics).
3. What do we use it for?
- Responding to your request and drafting proposals (contractual basis).
- Improving our website and services (legitimate interest).
- Measuring ad performance (only with explicit consent).
- Complying with legal obligations (accounting).
4. Retention period
Contact requests are kept for a maximum of 24 months if no further collaboration follows. Client files are retained for 7 years in line with Belgian accounting legislation.
5. Do we share data with third parties?
We share data only with processors necessary for our services:
- Cloudflare (hosting, CDN) — EU servers.
- Resend (contact-form email delivery).
- Google (Analytics, Ads — only with your consent).
6. Your rights
You have the right to:
- access, correct or delete your data;
- restrict processing;
- data portability;
- object to processing based on legitimate interest;
- withdraw consent at any time.
Contact us at office@radicalsolutions.be. You can also lodge a complaint with the Belgian Data Protection Authority.
7. Cookies
For details on cookies, please refer to our cookie policy.
8. Changes
This privacy policy may be updated. The date at the top of this page indicates the last revision.